Ignore:
Timestamp:
Jul 14, 2006, 3:23:41 PM (18 years ago)
Author:
Joe Ciccone <jciccone@…>
Children:
2b95da14
Parents:
ddaac6e
Message:

Updated the askforhelp page so we cant get more information about their build.

File:
1 edited

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  • introduction/common/askforhelp.xml

    rddaac6e rb716973  
    2424  answered by going to the FAQ and by searching the mailing lists first.
    2525  So for us to offer the best assistance possible, you need to do some
    26   research on your own first. That allows us to focus on the more unusual
     26  research on your own first. This allows us to focus on the more unusual
    2727  support needs. If your searches do not produce a solution, please include
    2828  all relevant information (mentioned below) in your request for help.</para>
     
    4141      <listitem>
    4242        <para>The host distribution and version being used to
    43         create CLFS</para>
     43        create CLFS.</para>
    4444      </listitem>
    4545      <listitem>
    46         <para>The architecture of the target and host.</para>
     46        <para>The architecture of the host and target.</para>
    4747      </listitem>
    4848      <listitem>
    49         <para>The package or section the problem was encountered in</para>
     49        <para>The value of the $CLFS_HOST, $CLFS_TARGET, $BUILD32, and $BUILD64
     50        enviornment variables.</para>
    5051      </listitem>
    5152      <listitem>
    52         <para>The exact error message or symptom being received</para>
     53        <para>The package or section in which the problem was encountered.</para>
    5354      </listitem>
    5455      <listitem>
    55         <para>Note whether you have deviated from the book at all </para>
     56        <para>The exact error message or symptom received. See <xref
     57        linkend="ch-intro-askforhelp-compilation-problems"/> below for an
     58        example.</para>
     59      </listitem>
     60      <listitem>
     61        <para>Note whether you have deviated from the book at all. A package
     62        change or even a minor change to any command is considered deviation.
     63        </para>
    5664      </listitem>
    5765    </itemizedlist>
     
    6068      <para>Deviating from this book does <emphasis>not</emphasis>
    6169      mean that we will not help you. After all, the CLFS project is
    62       about personal preference. Being upfront about any changes to
    63       the established procedure helps us evaluate and determine
     70      about personal preference. Be upfront about any changes to
     71      the established procedure, this helps us evaluate and determine
    6472      possible causes of your problem.</para>
    6573    </note>
     
    7280    <para>If something goes wrong while running the <command>configure</command>
    7381    script, review the <filename>config.log</filename> file. This file may
    74     contain errors encountered during <command>configure</command> which were
    75     not printed to the screen. Include the <emphasis>relevant</emphasis>
    76     lines if you need to ask for help.</para>
     82    contain the errors you encountered <command>configure</command>. This file
     83    logs errors that may have not been printed to the screen. Include only the
     84    <emphasis>relevant</emphasis> lines if you need to ask for help.</para>
    7785
    7886  </sect2>
    7987
    80   <sect2>
     88  <sect2 id="ch-intro-askforhelp-compilation-problems">
    8189    <title>Compilation Problems</title>
    8290
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